Mortgage processing usually takes up to 50% of the total closing cycle time. Furthermore, the quality of processing can have a significant impact on the closing ratios. Not to mention, it forms a major part of the loan production cost. Lenders who are leveraging the right technology and global delivery model in processing can reduce their cycle time by 25% and reduce their loan production cost by up to 30%. Lenders should partner with global business process management (BPM) firms with a strong technology base. Reputable firms handle variability in volumes and have the technology......

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January 10, 2018

Exceeding Borrower Expectations

Exceeding Borrower Expectations As the landscape of borrowers’ profile changes where millennials are becoming prominent in the home buying process, lenders must differentiate themselves on quality, speed, and innovation to...